Shipping Policy
General Shipping Info
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery.
DVN Co. does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
We will ship to P.O. Boxes and Military addresses via USPS.
Processing Time
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, processing may take up to five (5) business days (excluding Saturdays, Sundays, and Holidays) to process.
After your payment is authorized and verified, standard orders can still take 5 business days to process. This is just an estimate and doesn't include weekends or holidays.
Shipping Charges
Shipping fees are non-refundable. If you refuse any shipments from DVN Co., you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.
Delivery Claims
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within five (5) days for assistance. Before worrying, try to first contact your carrier's local office to ensure they do not still have your package. If in the event they do not have your package, we will help file the claim.
We will absolutely assist you in working with the carrier to complete the claims process. Please note: Claims can take up to thirty (30) days to complete (depending on the shipping carrier used) once filed. While we will help, try to first contact your carrier's local office to ensure they do not still have your package before we file the claim.
DVN Co. does not hold nor accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds nor credits for packages that the carrier confirms as being delivered.
Route Shipping Protection
By selecting Route Protect at checkout, your order will be protected from loss, damage, or theft. In the unfortunate case that your order never arrives or is damaged upon arrival, you can easily file a shipping issue with Route and receive a replacement or be reimbursed.
Leading the Way in Garment Production
THe DVN DIFFERENCE
Dive into our world and discover what makes DVN a leader in cut-and-sew garment production. Learn about our unwavering commitment to quality, innovation, and crafting apparel that’s not just worn, but experienced. At DVN, we specialize in a wide range of apparel, from original, luxury-quality Greekwear to cutting-edge streetwear and sportswear for our business client projects. We are also excited to announce the upcoming launch of our Christian wear line and essential everyday blanks, further broadening our diverse collection. Our passion for design and dedication to excellence ensures that every piece is a testament to our creative vision and meticulous craftsmanship.
100% (Actually) Custom Apparel
Originality At Its Core: We don’t just pick items off a shelf from wholesalers or suppliers. Everything you see and purchase from DVN is an original product, created from the ground up by our team. There’s no middleman, no external brands — only pure, DVN creativity.
Beyond Embroidery and Printing: Our approach goes far beyond simple customizations like embroidery or print-on-demand. We craft each item from scratch, ensuring that what you wear is not just a piece of apparel, but a statement of your unique identity and the community you represent.
A Canvas for Your Story: We believe that each DVN piece is more than just clothing — it's a canvas for expressing your story, identity, values, and affiliations. It’s about creating a true masterpiece, combining high-quality craftsmanship with contemporary fashion.
At DVN, we're not just making clothes; we're crafting personal statements. Welcome to a world where your apparel is as original as you.